Super-fast speeds, near-instant downloads, and razor-sharp gaming. It’s time to go full stream ahead. Get a 5G phone with us today and join the UK’s Fastest 5G Network according to Ookla.
Based on the analysis by Ookla® of Speedtest Intelligence® data for Q1-Q2 2021. Ookla trademarks used under license and reprinted with permission. speedtest.net/awards/fastest-5g to find out more.Visit
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Everything you need to know.
- Is my phone 5G Ready?
For your phone to be 5G Ready, it needs to be 5G compatible. In other words, it needs to be a 5G phone, not a 4G one. To check this on your Android phone, head to Settings then Network & internet. And for Apple iPhones, go to Settings, Mobile Data, then Mobile Data Options. Then, when you’re in one of our 5G areas, you can enjoy all the fun that 5G brings.
- Do I need a new phone for 5G?
You’ll need a 5G phone to connect to 5G, you can’t access it using a 4G phone. That’s the only thing you’ll need though. All our SIMs are 5G Ready as standard, so you won’t need a new one. An automatic software update will do the rest. Then head to one of our 5G areas and enjoy 5G at no extra cost.
- Can 5G phones use 4G?
Yes, they can. 5G phones can use 3G too. Just like now, as you move around, your phone seamlessly connects to 3G if 4G’s not available. Soon, if you’re in a 5G area with a 5G device, you’ll be able to enjoy that super-fast 5G speed. And when you move, your phone will automatically transfer to the next best connection available, whether that’s 4G or 3G.
- Does my phone support 5G?
You can get 5G on your phone if you have a 5G device and you’re in one of our 5G areas. It’s as easy as that.
- Which phones support 5G?
- How much data do I need for 5G?
On 5G you’ll be able to download, stream in 4K, and game on the go. This means you could get through significantly more data than before. Check out our Unlimited data plan, you’ll never have to worry about running out of data on UK 5G again.
- Will a 4G SIM work in a 5G phone and vice versa?
Yes. All our SIMs are 3G, 4G, and 5G Ready at no extra cost. That means you can use them in any device. But to enjoy those super-fast 5G speeds, you’ll need to use a 5G Ready phone.
- Are Apple phones 5G compatible?
All Apple iPhones from the iPhone 12 series onwards are 5G Ready.
5G subject to coverage and requires a compatible device. Speed and performance may vary due to a number of factors such as your location, building structure and external environment.