We’re proud to say that we are the most recommended network according to a survey of mobile phone users conducted by YouGov in March 2017.
In the latest SMIX Wave 30 survey, Three outperformed other operators on the proportion of customers who are considered promoters (scoring 9 or 10) and passives (scoring 7 or 8) on a scale running from 0 to 10 and measuring their likelihood to recommend their network operator. On this basis, we are declared ‘Most Recommended’.
All figures, unless otherwise stated are from YouGov Plc. YouGov surveyed 5,360 mobile users. Survey was conducted between the 6th and 13th of March 2017 and is the thirtieth wave of a larger independent study, which is conducted quarterly. Interviews were carried out online by YouGov panellists. Three is the highest rated MNO. Mobile Virtual Network Operators (MVNOs) were excluded from the analysis.