Your new phone, tablet, or broadband device will be delivered by DPD the next working day, if you order by 20:00. Orders placed after 20:00 will arrive in 2 working days. We deliver between 09:00 and 18:00 during the week, but not on weekends or bank holidays.
SIMs are sent by Royal Mail First Class so they’ll arrive in 1-2 working days. Accessory delivery times vary from 1-3 days, but we’ll tell you the expected delivery date when you place your order.
Tracking your delivery
DPD will confirm your delivery slot by text or email, and you’ll get a link to Follow Your Parcel. We recommend that you download the DPD Local app to track delivery and change your preferences – like leaving in a safe place, or with a neighbour.
Track a delivery now